TERMS & CONDITIONS
Welcome to Batch33. By accessing or using our website, purchasing our products, or interacting with our services, you agree to these Terms & Conditions. Please read them carefully.
1. Eligibility
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You must be 18 years or older to purchase Batch33 products.
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By using this site, you confirm you meet the legal age requirement in the UK.
2. Product Information
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All products are lab-tested for purity, CBD content, and batch consistency.
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Batch numbers and Certificates of Analysis (COAs) are available for verification.
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Product images and descriptions are for illustration purposes; minor variations may occur.
3. Orders and Payment
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Payments are processed securely via Stripe.
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Orders are subject to acceptance and availability.
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Batch33 reserves the right to cancel or refuse orders that violate UK regulations.
4. Refunds and Returns
Due to the nature of CBD products, all cartridges are non-refundable. Exceptions are limited to damaged or incorrect products reported within 48 hours of delivery. Please contact support@batch33.com for verified issues.
5. Shipping and Delivery
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Batch33 ships within the UK.
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Delivery times are estimated and may vary.
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Customers are responsible for providing accurate delivery information.
6. Intellectual Property
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All content, images, logos, and branding on this website are the property of Batch33.
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No content may be reproduced, copied, or used without written permission.
7. Limitation of Liability
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Batch33 is not responsible for indirect, incidental, or consequential damages arising from use of the site or products.
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We guarantee product quality but do not provide medical advice; consult a healthcare professional if needed.
8. Privacy and Data
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Personal data is collected in accordance with our Privacy Policy.
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Batch33 ensures secure handling of your information for orders, communications, and age verification.
9. Changes to Terms
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Batch33 reserves the right to update these Terms & Conditions at any time.
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Updates will be posted on this page with an effective date.
Effective Date: 06 March 2026