TERMS & CONDITIONS

Welcome to Batch33. By accessing or using our website, purchasing our products, or interacting with our services, you agree to these Terms & Conditions. Please read them carefully.

1. Eligibility

  • You must be 18 years or older to purchase Batch33 products.

  • By using this site, you confirm you meet the legal age requirement in the UK.


2. Product Information

  • All products are lab-tested for purity, CBD content, and batch consistency.

  • Batch numbers and Certificates of Analysis (COAs) are available for verification.

  • Product images and descriptions are for illustration purposes; minor variations may occur.


3. Orders and Payment

  • Payments are processed securely via Stripe.

  • Orders are subject to acceptance and availability.

  • Batch33 reserves the right to cancel or refuse orders that violate UK regulations.


4. Refunds and Returns

Due to the nature of CBD products, all cartridges are non-refundable. Exceptions are limited to damaged or incorrect products reported within 48 hours of delivery. Please contact support@batch33.com for verified issues.


5. Shipping and Delivery

  • Batch33 ships within the UK.

  • Delivery times are estimated and may vary.

  • Customers are responsible for providing accurate delivery information.


6. Intellectual Property

  • All content, images, logos, and branding on this website are the property of Batch33.

  • No content may be reproduced, copied, or used without written permission.


7. Limitation of Liability

  • Batch33 is not responsible for indirect, incidental, or consequential damages arising from use of the site or products.

  • We guarantee product quality but do not provide medical advice; consult a healthcare professional if needed.


8. Privacy and Data

  • Personal data is collected in accordance with our Privacy Policy.

  • Batch33 ensures secure handling of your information for orders, communications, and age verification.


9. Changes to Terms

  • Batch33 reserves the right to update these Terms & Conditions at any time.

  • Updates will be posted on this page with an effective date.

Effective Date: 06 March 2026