REFUNDS & RETURNS

At Batch33, we are committed to providing premium, lab-tested CBD cartridges. Due to the nature of our products, all cartridges are non-refundable once purchased to ensure safety, quality, and regulatory compliance.

Damaged or Incorrect Orders

If your product arrives damaged, defective, or you receive the wrong item, please contact our support team within 48 hours of delivery at support@batch33.com. Verified issues will be resolved with a replacement or exchange on a case-by-case basis.

Additional Notes

All Batch33 cartridges are independently lab-tested before shipment.
Batch numbers and Certificates of Analysis (COAs) are available for every product.
For questions about returns or product issues, contact support@batch33.com.